Your Wellbeing Is Our Priority

Khelakhor Responsible Gaming — Keep It Fun, Keep It in Control

When gaming stops being entertainment and starts becoming a problem, that's when awareness matters most. Khelakhor believes responsible gaming isn't just a rule — it's a way of life.

18+
Adults Only
24/7
Support Team Active
5
Protection Tools Available
100%
Transparent Gaming Policy

How does Khelakhor ensure responsible gaming?

Our measures to keep your gaming experience safe and enjoyable

Time Limit Setting

Decide how long you want to play each day and stick to it. Enabling the session timer on Khelakhor will automatically prompt a break alert once your set time is up.

Budget Limit Setting

Set a daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits are allowed — this is your financial safeguard.

Self-Exclusion

Feel like you need a break? You can temporarily suspend your account yourself — anywhere from 24 hours to 6 months.

View Gaming History

See your full history — how long you've played and how much you've spent — all in one transparent view. Evaluate your own habits on your own terms.

Age Verification (KYC)

Age verification is mandatory at registration. Anyone under 18 cannot open an account under any circumstances.

Support & Counselling

If you're facing any issues related to gaming, our 24/7 support team is here for you. We can also point you toward professional guidance when needed.

What is responsible gaming?

Responsible gaming means keeping gaming as a form of entertainment — not a central part of your life. When you play on Khelakhor, you stay aware that it's for enjoyment, not a way to solve financial problems.

Online gaming is growing rapidly across Bangladesh. With easy mobile access and attractive offers, many people are making gaming part of their daily routine. Now more than ever, responsible gaming awareness is essential.

Khelakhor believes a happy and healthy player is our greatest asset. That's why we pay just as much attention to our players' mental and financial wellbeing as we do to the quality of the games.

Keep in mind: Gaming is for fun, not a source of income. Accepting a loss isn't weakness — it's the smart thing to do.

Signs of Problem Gaming

It's not always easy to tell when gaming has shifted from a habit to an addiction. Check the signs below — if more than three apply to you, it's time to take caution:

  • You're spending beyond your budget
  • Chasing losses by continuing to play after losing
  • Gaming is constantly on your mind, making it hard to focus at work
  • You're hiding your gaming from family or friends
  • You're cutting into sleep and meal times to keep playing
  • Depositing with borrowed or loaned money
  • Unable to stop playing even when you want to
  • Feeling restless or irritable when not playing

If you notice these signs, don't blame yourself. This is a health issue, not a weakness. Reach out to Khelakhor or enable self-exclusion on your account.

Khelakhor's Protection Tools

Khelakhor provides a range of effective tools to help you stay in control of your gaming. All of them can be activated at any time from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Decreasing your limit takes effect immediately; increasing it requires a 72-hour waiting period.

Session Time Limit

Set a duration for each gaming session. Once time is up, you'll receive an automatic break notification.

Cooling-Off Period

Temporarily suspend your account for anywhere between 1 day and 6 weeks. You won't be able to log in during this period.

Permanent Self-Exclusion

To stop playing for an extended period, you can close your account for 6 months or permanently. Contact our support team to proceed.

Reality Check

Pop-ups appear at set intervals showing how long you've been playing and the total amount transacted.

Spending Report

View a full breakdown of your monthly gaming spend. This tool is designed to keep you informed and aware.

Self-Assessment: How Are Your Gaming Habits?

Read through the questions below and check the ones that apply to you, then click the "View Results" button.

5 Steps to Getting Help

Think you need help? Follow the steps below — you don't have to handle everything on your own.

  • 1
    Acknowledge It

    Acknowledging there's a problem is the first and most courageous step. Instead of blaming yourself, focus on recognizing the issue for what it is.

  • 2
    Set Account Limits

    Go to your account settings on Khelakhor to set a deposit limit or activate a cooling-off period.

  • 3
    Tell Someone You Trust

    Telling a family member or a trusted friend makes you stronger. Fighting this alone is much harder.

  • 4
    Contact Khelakhor Support

    Our team is available 24/7 at support@khelakhor.app or via live chat.

  • 5
    Seek Professional Help

    Seek help from a psychologist or counsellor if needed. That's a sign of strength, not weakness.

10 Tips for Healthy Gaming

Responsible gaming isn't about quitting — it's about staying in control while keeping the fun. Follow these simple tips:

  • Set your budget and time limit before you start playing.
  • Treat any money lost as the cost of entertainment.
  • Avoid gaming under the influence of alcohol or when emotionally agitated.
  • You don't need to play every day — take a break.
  • Keep up hobbies and activities outside of gaming.
  • Never chase your losses with bigger bets.
  • Keep reality check enabled on your account.
  • Even when you're winning, don't play beyond your set time limit.
  • Don't expect gaming to be a source of income.
  • If you notice any issues, contact our support team right away.

FAQ

Yes, but increasing a limit requires a 72-hour waiting period. This delay is intentional — to prevent impulsive decisions. Decreasing a limit takes effect immediately.

Yes. Your account balance remains completely safe during any cooling-off or self-exclusion period. You can make a withdrawal once the period ends or your account is reactivated.

Email us at support@khelakhor.app or let us know via live chat. Our team will verify your identity and permanently close your account within 24 hours. Any existing balance will be refunded.

Start by talking to them directly — without judgment, and with empathy. Encourage them to reach out to Khelakhor support. If needed, seek help from a professional mental health specialist.

Yes, strictly. Date of birth verification is mandatory at registration. KYC verification via NID is required before any withdrawal. Any account found to belong to someone under 18 is closed immediately.

Play Responsibly, Enjoy With Peace of Mind

Gaming on Khelakhor isn't just about winning — it's the perfect blend of entertainment, excitement, and responsible control. Open an account today and take charge of your own gaming experience with our responsible gaming tools.

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