Khelakhor Terms & Conditions — A Complete Guide to Using the Platform

These Terms and Conditions form a legal agreement between the Khelakhor platform and its users. By accessing the Khelakhor website, mobile app, or any associated service, you are deemed to have fully accepted these terms.

Khelakhor is an internationally licensed online gaming platform committed to providing a fair, transparent, and responsible gaming environment. These rules are designed not only in khelakhor's interest, but for your protection as well.

If you disagree with any part of these terms, please refrain from using khelakhor's services. For any questions, feel free to reach out to our support team.

To use khelakhor's services, you must meet the following requirements:

• You must be 18 years of age or older.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You must register using your own name and personal details — creating an account on someone else's behalf or with false information is strictly prohibited.
• Only one account is permitted per person.

Khelakhor may request documentation at any time to verify your age or identity. Your account may be restricted until verification is complete.

You are required to provide accurate and complete information when registering an account on Khelakhor. Providing false information may result in account termination.

• Keep your password completely confidential — khelakhor will never ask for your password.
• Report any unauthorized use of your account to support immediately.
• You are solely responsible for the security of your account.
• Sharing your account with others is strictly prohibited.
• If your details change, please update them via your account settings.

Khelakhor supports two-factor authentication (2FA). We strongly recommend keeping it enabled to keep your account secure.

Khelakhor follows a KYC (Know Your Customer) process to prevent money laundering and protect players. Verification is mandatory before any withdrawal.

What may be required for verification:

• A clear photo of your National ID (NID) or passport.
• Mobile number verification (OTP).
• Proof of address may be required (utility bill or bank statement).

Withdrawals may be temporarily held until verification is complete. Verification is typically completed within 24 hours of document submission.

Keep the following in mind when making a deposit on khelakhor:

• Minimum deposit is ৳200 (Mobile Pay/Nagad).
• All payments must be made from your own account — third-party payments are not accepted.
• Deposits are non-refundable once processed — however, if you experience any issues, please contact support.
• Khelakhor reserves the right to verify any unusual transactions.

Khelakhor does not charge any deposit fees, though the payment provider may apply their own charges.

Khelakhor's withdrawal process is fully transparent. The following conditions must be met before a withdrawal can be made:

• KYC verification must be completed.
• Withdrawals will only be processed to the same payment method used for the deposit, with certain exceptions.
• Withdrawals are not permitted until the wagering requirements on your bonus balance have been met.
• Minimum withdrawal is ৳500.

Withdrawals are typically processed within 5 minutes of your request. In cases where additional verification is required, it may take longer.

Khelakhor offers a variety of bonuses and promotions. Please review the following terms before using them:

• All bonuses are subject to wagering requirements (typically 20–30x the bonus amount).
• Every bonus has an expiry date — any unused bonus will be forfeited once it expires.
• Multiple bonuses cannot be used simultaneously unless stated otherwise in the promotion details.
• If bonus abuse is detected, khelakhor reserves the right to suspend the account and void the bonus.
• Separate bonus terms apply for VIP members.

In any bonus-related dispute, khelakhor's decision shall be considered final.

The following general rules apply when placing bets on khelakhor:

• Once a bet is placed, it cannot be changed or cancelled, except in certain specific circumstances.
• If incorrect odds are displayed due to a technical error, the affected bet will be considered void.
• Live betting may be subject to delays — any bets placed after a result has been determined will not be accepted.
• Khelakhor reserves the right to investigate any suspicious betting patterns.
• Any bets linked to match-fixing or manipulation will be voided.

If a Sports Betting match is abandoned or does not take place within the scheduled time, the outcome will be determined in accordance with Khelakhor's policy.

The following activities are strictly prohibited on khelakhor:

• Opening or operating multiple accounts.
• Registering an account using false information.
• Bonus abuse or bonus hunting.
• Using any form of cheating or software to gain an unfair advantage.
• Money laundering or any illegal financial transactions.
• Any form of hacking or cyber attack against the platform.
• Harassing or threatening other players.

Violations of these rules will result in permanent account closure and possible forfeiture of the balance. Legal action may be taken where applicable.

Khelakhor is committed to protecting your personal data. Our privacy policy details what information we collect and how it is used.

• Your information is not shared with third parties, except where required by law.
• All data is protected with 256-bit SSL encryption.
• You have the right to request deletion of your data (by closing your account).

For more details, visit our Privacy Policy View page.

Khelakhor sees gaming as a source of fun — not a solution to financial problems. We encourage all players to game responsibly.

• Set a deposit limit and stick to it.
• Take regular breaks and make time for other activities.
• If gaming is affecting your daily life, consider taking a self-exclusion.
• If you need help, please reach out to our support team.

To learn about all responsible gaming tools and resources available to you Responsible Gaming View page.

Khelakhor reserves the right to update these Terms & Conditions at any time. When changes are made:

• A notification will be sent to your registered email.
• The updated version will be published on the website.
• Continued use of the service after any changes constitutes acceptance of the updated terms.

If a dispute arises, please contact our support team first to resolve it. If the issue remains unresolved, you may escalate your complaint to the licensing authority.

Khelakhor may close an account for any reason. Any valid balance will be returned, but bonuses will be forfeited.